Sky High Medex is the Seller and undertakes to ship the medicines by courier; The seller releases himself from the risks and responsibilities associated with the order at the time of their delivery to the domestic courier company with which the Seller cooperates or to the Buyer's representative; Sky High Medex will ensure proper packaging of the medicines; Sky High Medex is not responsible for delayed shipments, loss, destruction, damage, non-delivery or wrong delivery of a shipment or part of it if they are generated by the following situations/circumstances independent of our will (courier services, customs) Sky High Medex will not refund the value of the money under any circumstances; If the order is sent by mistake by the seller, he will resend the order for free. Please read below: When receiving an international parcel, you must ensure that you understand the customs regulations that may affect the shipment and lead to unpleasant situations. When goods are shipped internationally from one territory to another, they are subject to customs control to determine their value and contents. This is a procedure where customs officers check whether a package contains prohibited items or restricted items. The reasons why parcels are detained at customs can be: The package may be detained at customs due to one of the reasons below: prohibited content; import of restricted goods; with-held for the payment of taxes – customs and VAT above a certain value and for certain items, if you purchased from another country; The company does not assume any risk in this case, considering that all shipping procedures are done in accordance with the law of the sellers country. By ordering and paying for the order, the buyer has taken note of the terms and conditions of the company and agrees with them, without any further claims.
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